Privacy Policy

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    Island Best Contracting makes every effort to adhere to good business practices, and respecting and protecting the privacy of information shared with us by new home build and home renovation clients in Victoria and area is always a top priority.

    To that end this privacy policy will make clear how Island Best Contracting uses and protects any information that you may share with us – knowingly or unknowingly – when you use our website.

    We first commit to ensuring that your privacy is protected. In the event of us asking you to provide certain information needed to identify you, you can be certain that it will only be used in accordance with this Privacy Policy.

    Island Best Contracting may change this policy from time to time by updating this page. While this is unlikely, it is still advisable to check this page occasionally to ensure that you are aware of those changes and still in agreement with using our website to inquire about new home builds in Victoria or home renovation projects.

    Information that may be collected:

    – Your name
    – Contact information including email address
    – Demographic information, which might include your postal code, preferences, and interests
    – Other information that may be relevant to customer surveys or offers available to customers

    What we do with the information gathered:

    All information gathered is only requested to give us a better understanding of your needs and provide you services that are better tailored to what you are looking for in a contractor. This may apply to information collected for:

    – Internal record keeping
    – Sending of communications designed to improve our products and services
    – Sending of promotional emails designed to inform you of new services offered or to inquire further about your satisfaction with work performed by Island Best Contracting, and possibly used to promote our business
    – Information collected to allow us to contact you for market research purposes. This may involve contacting you by email, phone, fax or mail. Some of this information may be used to customize the website according to your interests, but this information will not be shared or sold under any circumstances

    Security

    Island Best Contracting has protocols in place to ensure that your information is secure. In order to prevent unauthorized access or disclosure, we have physical, electronic, and managerial procedures that combine effectively to safeguard the information we collect online. In addition, given the nature of our business we will collect far less information than other types of business and the way our website operates and the nature of what we do means we are less of a target for those aiming to be successful with data breaches and stealing data.

    That said, we have been assured by an independent 3rd-party consultant that our website security protocols are up to current standards.

    Use of Cookies

    A cookie is a small file which needs to ask permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie works to analyze web traffic or allows a particular site to tailor itself for your visit. The benefit of cookies is that they allow web applications to respond to you as an individual and tailoring the web application’s operations to your needs. It notes your preferences, with the idea that future visits to the site will be even more in line with the way you want to interact with the website

    Overall, cookies help site masters provide you with a better website, primarily by enabling monitoring of which pages you find useful and which you do not.

    The most important thing to understand is that a Cookie does NOT give s access to your computer or any information about you. The only exception to this will be data that you volunteer to us through the site. If you don’t choose to share it, we won’t be receiving it.

    You can choose to accept or decline cookies, but doing so may prevent you from taking full advantage of the website.

    Links to Other Websites

    Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Any and all privacy and security of information assurances we are able to give you for www.islandbestcontracting.ca are no longer assured once you leave our site for any other one linked to at our site.

    Controlling Your Personal Information

    It may be possible for you to restrict the collection or use of your personal information in the following ways:

    1. Looking for a box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
    2. Contacting us at info@islandbestcontracting.ca to explicitly request that we do not use your personal information in any way whatsoever, and that includes the ways specified in the ‘What we do with informed gathered’ subsection above.

    Further, if you believe that any information we are in possession of related to you is incorrect or incomplete then you can write to us or email us at the above address and we will make the changes you request immediately.

    Please also feel free to contact us if you have any questions regarding Privacy and Security of information that are not answered here. We place the highest value on customer satisfaction here at Island Best Contracting, and keeping customer information secure and only using it responsibly is very much a part of that.